- Comunidad
- Pregunta
i have two issues 1. why there is no updates for messages sent when there are multiple unseen message by user , only the latest message update is being sent over the webhook, for instance here is a id of a message for which the update isn't being sent over webhook despite message is being read by the user "mid": "aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYzNjI1NTEyNTQzOjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTU4OTAzNjU0NzA4MjMzODozMTgyMzAyMjA2MDA5OTU0NTQyNTI4MzE3ODI0NDg2NjA0OAZDZD"
this message is even reacted by user which servers as proof that message is seen and i received the webhook update for message reaction as well but no update for message read status
- there is no webhook being received in the event a user with role in app does comment on a page post , here is the link of the post https://www.instagram.com/p/C2d09A5vCiq/
Please help here to resolve the 2 points -
1) Why there is no updates for messages sent when there are multiple unseen message by user , only the latest message update is being sent over the webhook, for instance here is a id of a message for which the update isn't being sent over webhook despite message is being read by the user "mid": "aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYzNjI1NTEyNTQzOjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTU4OTAzNjU0NzA4MjMzODozMTgyMzAyMjA2MDA5OTU0NTQyNTI4MzE3ODI0NDg2NjA0OAZDZD"
this message is even reacted by user which servers as proof that message is seen and i received the webhook update for message reaction as well but no update for message read status
2) There is no webhook being received in the event a user with role in app does comment on a page post , here is the link of the post https://www.instagram.com/p/C2d09A5vCiq/