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After onboarding, we send the message but bot error #33, You do not have the necessary permissions required to send messages on behalf of this WhatsApp Business
2
  1. we are tech provider.
  2. We add Solution Partner for billing.
  3. After onboarding new Phone Number follow all step on Document.
  4. We create template.
  5. We send out message for testing, but got error response {"error":{"message":"(#33) You do not have the necessary permissions required to send messages on behalf of this WhatsApp Business Account","type":"OAuthException","code":33,"fbtrace_id":"A5fIUj-MDnXSGPuiJcSZkEp"}}

Please help us !!!

Le
Вопрос задан около месяца назад
Выбранный ответ
1

You found any solution??

21 октября в 23:14
Dheeraj
Vitali

got same error....

28 октября в 03:33
Vitali

My Context: 1. We are a tech provider integrating with the WhatsApp Business API.

  1. Required Permissions: whatsapp_business_management (advanced) whatsapp_business_messaging (standard)

3.After onboarding a new phone number, we follow all the steps outlined in the documentation.

4.Issue: When attempting to send messages, we receive the following error: “(#33) You do not have the necessary permissions required to send messages on behalf of this WhatsApp Business Account.” However, the messaging works if I manually generate and use a system-user token for previously onboarded customers, rather than the delegated token obtained by exchanging the code for a token.

New Problem: During the Facebook login for onboarding, I encounter a white screen after selecting a phone number, preventing me from completing the process and retrieving a token. I suspect this may be related to a rejected request to upgrade whatsapp_messaging to advanced permissions, as functionality stopped working after that.

It's incredibly frustrating that there’s no support contact for assistance in resolving these issues.

28 октября в 03:43