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- Question
- we are tech provider.
- We add Solution Partner for billing.
- After onboarding new Phone Number follow all step on Document.
- We create template.
- We send out message for testing, but got error response {"error":{"message":"(#33) You do not have the necessary permissions required to send messages on behalf of this WhatsApp Business Account","type":"OAuthException","code":33,"fbtrace_id":"A5fIUj-MDnXSGPuiJcSZkEp"}}
Please help us !!!
You found any solution??
got same error....
My Context: 1. We are a tech provider integrating with the WhatsApp Business API.
- Required Permissions: whatsapp_business_management (advanced) whatsapp_business_messaging (standard)
3.After onboarding a new phone number, we follow all the steps outlined in the documentation.
4.Issue: When attempting to send messages, we receive the following error: “(#33) You do not have the necessary permissions required to send messages on behalf of this WhatsApp Business Account.” However, the messaging works if I manually generate and use a system-user token for previously onboarded customers, rather than the delegated token obtained by exchanging the code for a token.
New Problem: During the Facebook login for onboarding, I encounter a white screen after selecting a phone number, preventing me from completing the process and retrieving a token. I suspect this may be related to a rejected request to upgrade whatsapp_messaging to advanced permissions, as functionality stopped working after that.
It's incredibly frustrating that there’s no support contact for assistance in resolving these issues.