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How to complain about a wrong payment in PhonePe
1

To complain about a wrong payment in PhonePe, follow these steps:

In-App Support

  1. Open PhonePe app
  2. Tap on "Help" or "Support" 7001-585-966(usually found in the menu or bottom tab)
  3. Select "Transaction Issues" or "Payment Dispute"
  4. Choose the specific transaction
  5. Explain the issue and provide required details (e.g., wrong recipient, amount, etc.)
  6. Submit your complaint

PhonePe Customer Support

  1. Call PhonePe's customer care number: 07001-585-966 (24/7)
  2. Explain the issue to the representative
  3. Provide transaction ID and other required details

Email Support

  1. Send an email to [...]
  2. Include:
    • Transaction ID
    • Your PhonePe account details
    • Clear description of the issue
    • Relevant screenshots (if applicable)

Additional Contact Options

  1. PhonePe Twitter Handle: @PhonePeSupport
  2. PhonePe Facebook Page: @PhonePe

Required Details

When complaining, keep the following handy:

  1. Transaction ID
  2. Date and time of transaction
  3. Wrong recipient's phone number (if applicable)
  4. Amount involved
  5. Description of the issue

Resolution Timeline

PhonePe typically responds within:

  1. 24-48 hours for in-app support
  2. 24-72 hours for email support
  3. Immediate assistance for critical issues (e.g., fraudulent transactions)

Escalation

If unsatisfied with the response, consider:

  1. Filing a complaint with the Reserve Bank of India's (RBI) Banking Ombudsman
  2. Contacting PhonePe's Nodal Officer (details on PhonePe website)

Stay calm, patient, and provide accurate information for a swift resolution.

Would you like more information?

Deepika
ถามแล้ว 23 ชั่วโมงที่แล้ว
Deepika

To complain about a wrong payment in PhonePe, follow these steps:

In-App Support

Open PhonePe app Tap on "Help" or "Support" 7001-585-966(usually found in the menu or bottom tab) Select "Transaction Issues" or "Payment Dispute" Choose the specific transaction Explain the issue and provide required details (e.g., wrong recipient, amount, etc.) Submit your complaint

PhonePe Customer Support

Call PhonePe's customer care number: 07001-585-966 (24/7) Explain the issue to the representative Provide transaction ID and other required details

Email Support

Send an email to [...] Include: Transaction ID Your PhonePe account details Clear description of the issue Relevant screenshots (if applicable)

Additional Contact Options

PhonePe Twitter Handle: @PhonePeSupport PhonePe Facebook Page: @PhonePe

Required Details

When complaining, keep the following handy:

Transaction ID Date and time of transaction Wrong recipient's phone number (if applicable) Amount involved Description of the issue

Resolution Timeline

PhonePe typically responds within:

24-48 hours for in-app support 24-72 hours for email support Immediate assistance for critical issues (e.g., fraudulent transactions)

Escalation

If unsatisfied with the response, consider:

Filing a complaint with the Reserve Bank of India's (RBI) Banking Ombudsman Contacting PhonePe's Nodal Officer (details on PhonePe website)

Stay calm, patient, and provide accurate information for a swift resolution.

Would you like more information?

23 ชั่วโมงที่แล้ว
Deepika

To complain about a wrong payment in PhonePe, follow these steps:

In-App Support

Open PhonePe app Tap on "Help" or "Support" 7001-585-966(usually found in the menu or bottom tab) Select "Transaction Issues" or "Payment Dispute" Choose the specific transaction Explain the issue and provide required details (e.g., wrong recipient, amount, etc.) Submit your complaint

PhonePe Customer Support

Call PhonePe's customer care number: 07001-585-966 (24/7) Explain the issue to the representative Provide transaction ID and other required details

Email Support

Send an email to [...] Include: Transaction ID Your PhonePe account details Clear description of the issue Relevant screenshots (if applicable)

Additional Contact Options

PhonePe Twitter Handle: @PhonePeSupport PhonePe Facebook Page: @PhonePe

Required Details

When complaining, keep the following handy:

Transaction ID Date and time of transaction Wrong recipient's phone number (if applicable) Amount involved Description of the issue

Resolution Timeline

PhonePe typically responds within:

24-48 hours for in-app support 24-72 hours for email support Immediate assistance for critical issues (e.g., fraudulent transactions)

Escalation

If unsatisfied with the response, consider:

Filing a complaint with the Reserve Bank of India's (RBI) Banking Ombudsman Contacting PhonePe's Nodal Officer (details on PhonePe website)

Stay calm, patient, and provide accurate information for a swift resolution.

Would you like more information?

23 ชั่วโมงที่แล้ว
Deepika

To complain about a wrong payment in PhonePe, follow these steps:

In-App Support

Open PhonePe app Tap on "Help" or "Support" 7001-585-966(usually found in the menu or bottom tab) Select "Transaction Issues" or "Payment Dispute" Choose the specific transaction Explain the issue and provide required details (e.g., wrong recipient, amount, etc.) Submit your complaint

PhonePe Customer Support

Call PhonePe's customer care number: 07001-585-966 (24/7) Explain the issue to the representative Provide transaction ID and other required details

Email Support

Send an email to [...] Include: Transaction ID Your PhonePe account details Clear description of the issue Relevant screenshots (if applicable)

Additional Contact Options

PhonePe Twitter Handle: @PhonePeSupport PhonePe Facebook Page: @PhonePe

Required Details

When complaining, keep the following handy:

Transaction ID Date and time of transaction Wrong recipient's phone number (if applicable) Amount involved Description of the issue

Resolution Timeline

PhonePe typically responds within:

24-48 hours for in-app support 24-72 hours for email support Immediate assistance for critical issues (e.g., fraudulent transactions)

Escalation

If unsatisfied with the response, consider:

Filing a complaint with the Reserve Bank of India's (RBI) Banking Ombudsman Contacting PhonePe's Nodal Officer (details on PhonePe website)

Stay calm, patient, and provide accurate information for a swift resolution.

Would you like more information?

23 ชั่วโมงที่แล้ว