- Community
- Question
I'm following this tutorial https://developers.facebook.com/docs/whatsapp/cloud-api/get-started but on step 2 I can't create a test number, I keep getting a red message saying that test numbers is not working and I need to contact support. Is that a workaround besides killing my personal number to turn into a bussines number? I just wanna test some stuff.
I am also having the same problem: "Error WhatsApp test numbers are currently unavailable. Contact support."
For the devs... if they see this?
{
"data": {
"xfb_create_whatsapp_business_test_account": null
},
"errors": [
{
"message": "A server error field_exception occured. Check server logs for details.",
"severity": "CRITICAL",
"mids": [
"a5fc7ecd2df5022bb3c9008a189441bc"
],
"code": 2655005,
"api_error_code": 2,
"summary": "WhatsApp test numbers are currently unavailable",
"description": "WhatsApp test numbers are currently unavailable. Contact support.",
"description_raw": "WhatsApp test numbers are currently unavailable. Contact support.",
"is_silent": false,
"is_transient": false,
"is_not_critical": false,
"requires_reauth": false,
"allow_user_retry": false,
"debug_info": null,
"query_path": null,
"fbtrace_id": "Guci0oR+OR/",
"www_request_id": "AwR1JTzneqjTd9k7eaewci4",
"path": [
"xfb_create_whatsapp_business_test_account"
]
}
],
"extensions": {
"is_final": true
}
}
+1 I have the same issue I've been trying to sort for a week. Meta - please could you let us know that this is being worked on as it sounds like a platform error?
No solutions yet I guess.
I'm experiencing the same problem, I thought it was a problem when creating the app, but when creating another one I faced the same problem, it seems to be an internal error.
