Partial Outageshare-external
getting "unknown error" on POST `{USER_ID}/media` when passing "user_tags" parameter
1

I'm trying to post a story on my instagram page using the API.

URL: POST {USER_ID}/media?image_url={URL}&media_type=STORIES&user_tags=%5B%7Busername%3A%27therock%27%7D%5D

The returned error is "message": "An unknown error has occurred." without any detail. When I remove the "user_tags" parameter it works without problem. What's the problem with the user_tags parameter? The error persists even when I create exactly like the documentation says.

Manoel
Asked about 2 months ago
Manoel

The support from Facebook is terrible; they have simply delegated everything to the community and abandoned the responsibility they have regarding the real problems of the platform.

October 2 at 12:00 PM