Partial Outageshare-external
Facebook Page Stories Publishing Error: minimum width required of 1200
10

When publishing Stories I get a response

upload_failed:processing: Width of 614 is below the minimum width required of 1200, to see full Reels requirements, visit https://developers.facebook.com/docs/video-api/guides/reels-publishing#requirements

1 it not reels 2 The documentation says

Resolution : 1080 x 1920 pixels (recommended). Minimum is 540 x 960 pixels

Is anyone having the same problems?

Пашка
Asked about a month ago
Selected Answer
1

+1, we're facing the same issue for the past few hours

October 16 at 2:54 AM
Arek
3

Same issue, opened up a bug here https://developers.facebook.com/support/bugs/903908047824935/ and waiting

October 16 at 2:51 AM
Nicol
Arek

Hey Nicol! They answered there but I think you titled it as "Reels failing" instead of "FB Stories failing" so they didn't acknowledge the issue. I opened a new one here: https://developers.facebook.com/support/bugs/1039799924587468/ and commented there with repro steps for them.

October 16 at 11:57 PM
Nicol

Thanks Arek, you are correct, it was the error message that threw me off! It seems to be resolved for us today.

October 17 at 5:42 AM
4

Same issue

October 16 at 1:42 AM
Geoffrey