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Not receiving webhook events for whatsapp business account on live app
3

We created a WhatsApp Business Account (WABA) on our demo environment and everything works as expected. We then disconnected that WABA from demo and connected it on prod which has a different webhook url. No webhook events are being sent after switching which facebook app we connect with.

We then tried creating a fresh WABA on our facebook business (new number) via the whats app embedded signup flow (on prod) and we are still not receiving webhooks.

How are we supposed to connect a WABA to our production (live) app for use in the app review when we don't receive webhooks for incoming messages? What piece are we missing?

Dorian
已發問 於星期一
已選擇的答案
1

Of course now that I've posted this question the webhook events are coming through. Nothing changed on my end.

11月18日 09:49
Dorian