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Not receiving webhook events for whatsapp business account on live app
3

We created a WhatsApp Business Account (WABA) on our demo environment and everything works as expected. We then disconnected that WABA from demo and connected it on prod which has a different webhook url. No webhook events are being sent after switching which facebook app we connect with.

We then tried creating a fresh WABA on our facebook business (new number) via the whats app embedded signup flow (on prod) and we are still not receiving webhooks.

How are we supposed to connect a WABA to our production (live) app for use in the app review when we don't receive webhooks for incoming messages? What piece are we missing?

Dorian
Enviada el lunes
Respuesta seleccionada
1

Of course now that I've posted this question the webhook events are coming through. Nothing changed on my end.

18 de noviembre a las 9:49
Dorian