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Number of users means who are opening conversation on whatsapp bot or system user for whatsapp flow api?
1

Hi I am using whatsapp flow API for my app My bot user can make whatsapp flow from my portal. I have used whastapp flow api to create flow,update json,publish and send as marketing template.

Now I am getting error Application Limit reached

Number of users means who are opening conversation on whatsapp bot or system user?

Applications Graph API requests made with an application access token are counted against that app’s rate limit. An app’s call count is the number of calls it can make during a rolling one hour window and is calculated as follows:

Calls within one hour = 200 * Number of Users The Number of Users is based on the number of unique daily active users an app has. In cases where there are slow periods of daily usage, such as if your app has high activity on weekends but low activity over weekdays, the weekly and monthly active Users are used to calculate the number of Users for your app. Apps with high daily engagement will have higher rate limits than apps with low daily engagement, regardless of the actual number of app installs.

Note that this is not a per User limit but a limit on calls made by your app. Any individual User can make more than 200 calls per hour using your app, as long as the total calls from your app does not exceed the app maximum. For example, if your app has 100 Users, your app can make 20,000 calls per hour. However, your top ten most engaged Users could make 19,000 of those calls.

Ashish
Asked about 2 months ago