Greetings,
I get the attached error when I want to connect my instagram accounts to our app. This comes after logging in to instagram. Different users can make transactions with their own accounts. But some users are getting the same error as me. What is causing this error? Can you help me?
Same here
I'm experiencing the same problem.
Only happens when using this special IG_API_ONBOARDING
Same!! Saw this pop up today with IG_API_ONBOARDING. This is affecting our customers! Please fix!
We too are facing this issue with IG_API_ONBOARDIN
. Its affecting our customers. Please fix soon.
This one is urgent on our side and effecting our customers too, please fix asap
Still seeing this error! Please advise. (I tried the "Contact Us" and filled out the form but it showed query error. Grr.
Same problem for us. we cannot onboard clients already for two days
Hi everyone! Did you solve this problem somehow? Or still waiting Meta to deal with it? Thanks
Its still broken! Steps to recreate: 1. go here: https://www.facebook.com/v16.0/dialog/oauth?client_id=678846333674350&display=popup&extras=%7B%22setup%22%3A%7B%22channel%22%3A%22IG_API_ONBOARDING%22%7D%7D&redirect_uri=https%3A%2F%2Fmymarky.ai%2Fintegrations&response_type=code&scope=instagram_basic&state=instagram 2. click "Continue as..." 3. click "Get Started" 4. Login Then the screen goes back to this error "Something went wrong"
I also had this problem yesterday. I was doing the onboarding with a client, helping her to connect IG to our application, but after the the login screen, this error occurs.
Same issue here.
We are also unable to let Instagram users log into our platform due to this issue. Please escalate this Meta!
This was the fix for me! (Their documentation was wrong. Just found this from trial and error)
Thanks, but that's not a real fix. We are using this as a workaround as well but actually we are interested in the IG_API_ONBOARDING
dialog so users can e.g. directly connect the instagram account to a FB page there.
This avoids a lot of troubles.
Hi, is there any news about this issue, because this is really important for also us?
we just need urgent action. who can help us?
Hi! I am facing the same issue. Did you happen to find a fix? Thank you.
We are seeing this issue as well and it is currently affecting customers.
In the javascript console, it is showing:
ErrorUtils caught an error:
GraphQL server responded with error 1850019: There was an error during business onboarding flow
Subsequent non-fatal errors won't be logged; see https://fburl.com/debugjs.