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There are two different pixels showing on our website and we deleted one on facebook so it's showing there's only one pixel, but it's still showing 2 pixels on the website - resulting in showing double sales on meta ads. Could you please help?
👋 Hello MH, First of all you say what's your CMS like WordPress, Shopify or Others? How to setup Facebook Pixel using Google Tag Manager or APP - Plugin? If you’re seeing duplicate pixel activity after removing a pixel from Facebook, it means the pixel code is likely still embedded ( add App or Plugin ) in your website’s code or in your Google Tag Manager container.
- Verify Pixel Installation Using Facebook Pixel Helper and send a screenshot -- Install the Facebook Pixel Helper Chrome extension and visit your website. This tool shows all pixels firing on your site. -- Note down the Pixel IDs shown to identify the active and duplicate pixel.
- Check Google Tag Manager for Duplicate Pixels -- Go to Tags and search for any tags with "Facebook Pixel" in the name. If you find more than one, check each tag’s Pixel ID. -- Delete or disable the tag with the duplicate Pixel ID and save your changes.
If you give me these questions answers then it will be better for me. Feel free to reach out if you need any help. 👉 facebook.com/nurumiah016