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I'm trying to get App review for being able to ask for permission to user and after that being able to publish a carousel on the linked account.
I've added the Instagram test account and test the all process (that works and can be done many times). But when I submit it I get the response in the attached image.
For my request I've put a video showing the all process from the connection to my app to the publishing process + addes a proof that it work.
And I have give the following explanation (I've just hide the credentials to post it here) :
Hello, here are the explanations for all the steps to process the Instagram OAuth + creating and publishing content.
Step 1 : Go to page https://app.eazia.fr/version-test and login with the user - mail : "XXXXXX" and password : "XXXXXX" Step 2 : Check the Instagram checkbox and click on the button "Continuer", it will redirect you to the Intagram OAuth Step 3 : Log with the following Instagram account - mail : "XXXXXX" password : "XXXXXX" Step 4 : Accept all the autorization and you will be redirect to https://app.eazia.fr/version-test/onboarding/linksuccess where you need to click on the button "Générer vos posts avec eaZia" to continue Step 5 : Click on the burger menu into the navbar and click on the "Posts" menu Step 6 : You have been redirected to https://app.eazia.fr/version-test/workspace_user/posts/draft and now click on the only post you can see Step 7 : You have been redirected to https://app.eazia.fr/version-test/workspace_user/edit?post=1726477073340x417398956456673300. Scroll down to the bottom of the page where you can locate the button "Publier", click on it. Step 8 : After the click the images are put in a carousel which is published on the Instagram account "edukare.finance.center" after 20 to 30 seconds.
If you have any issue with one of the step please keep us inform on what is the step which is problematic and what is the exact problem. Regards.
The thing is when I check the logs of my application I can see that there is no connection attempt and no attempt to access to my webapp during the "checking phase". Can you help me please ?
I'm facing the same issue with the review process for the instagram_basic and instagram_manage_messaging permissions.
The review process is extremely slow, frustrating, and disappointing—it feels like they are "playing games" with us. If the reason for the refusal was at least well described, I could understand. But instead, the feedback is inconsistent and unclear.
For example:
First, they say, "you need Facebook credentials." I provide the Facebook credentials. Then, they say, "you don't need Facebook credentials for this permission." I resubmit, carefully following Meta's documentation with detailed descriptions, use cases, and full integration with my platform. And then, once again, they respond, "you need Facebook credentials." It's probably the most stressful process I've ever experienced.
I'm facing the same issue, and I completely understand your frustration. It’s really disappointing to see that they haven’t even tried to log in or authenticate based on the logs. I stucked here with clients asking for updates. Facebook really needs to address this and provide a solution soon, as it's impacting our work and deadlines.
