We use a webhook to receive comments that mention users who have authenticated via our app, this has worked for years. Now, since 8/28 the username field of the commenter mentioning the authenticated user is no longer being returned in the comment data.
We are using Facebook Login for Business with the instagram_manage_comments permission, which according to this documentation is correct:
https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-comment
We are seeing in the developer community site other people are having this issue.
same here
same here
Is there any update on this issue?
Same issue here!
Same here!
Same issue here!
Same problem here, that is causing a lot of problems for our clients!
Facing the same issue here!