Username field now missing in comment API data
8

We use a webhook to receive comments that mention users who have authenticated via our app, this has worked for years. Now, since 8/28 the username field of the commenter mentioning the authenticated user is no longer being returned in the comment data.

We are using Facebook Login for Business with the instagram_manage_comments permission, which according to this documentation is correct:

https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-comment

We are seeing in the developer community site other people are having this issue.

Tom
تم طرح السؤال منذ حوالي ‏٣‏ أشهر
الإجابة المحددة
1

same here

منذ ‏٤‏ ساعات
Minh
2

same here

‏١٢ سبتمبر‏‏٦:٠٥ ص‏111
Nando
3

Is there any update on this issue?

‏١٠ سبتمبر‏‏٥:٤٩ ص‏111
Icaro
4

Same issue here!

‏٣٠ أغسطس‏‏١١:٣٩ ص‏111
Bruno
4

Same here!

‏٣٠ أغسطس‏‏٦:٢٤ م‏111
Thad
4

Same issue here!

‏١٠ سبتمبر‏‏٥:٣١ ص‏111
Leandro
5

Same problem here, that is causing a lot of problems for our clients!

‏٣٠ أغسطس‏‏٨:٢٥ ص‏111
Erick
5

Facing the same issue here!

‏٣٠ أغسطس‏‏١٠:١١ ص‏111
Rafaela