Username field now missing in comment API data
8

We use a webhook to receive comments that mention users who have authenticated via our app, this has worked for years. Now, since 8/28 the username field of the commenter mentioning the authenticated user is no longer being returned in the comment data.

We are using Facebook Login for Business with the instagram_manage_comments permission, which according to this documentation is correct:

https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-comment

We are seeing in the developer community site other people are having this issue.

Tom
Asked about 3 months ago
Selected Answer
1

same here

2 hours ago
Minh
2

same here

September 12 at 6:05 AM
Nando
3

Is there any update on this issue?

September 10 at 5:49 AM
Icaro
4

Same issue here!

August 30 at 11:39 AM
Bruno
4

Same here!

August 30 at 6:24 PM
Thad
4

Same issue here!

September 10 at 5:31 AM
Leandro
5

Same problem here, that is causing a lot of problems for our clients!

August 30 at 8:25 AM
Erick
5

Facing the same issue here!

August 30 at 10:11 AM
Rafaela