Number does not register and returns error
3

Request failing authentication and authorization for account @s.whatsapp.net: request denied from WWW with message: No valid CAT tokens in header - [[{"id_type":"SERVICE_IDENTITY","id_data":"twi.web"},{"id_type":"SERVICE_IDENTITY","id_data":"whatsapp_biz_api_registration"}]], error is Non-retryable, classified as UserError

Paulo
已發問 約 2 個月前
Noel

Also have the same issue today - Request failing authentication and authorization for account [...]: request denied from WWW with message: No valid CAT tokens in header - [[{"id_type":"SERVICE_IDENTITY","id_data":"twi.web"},{"id_type":"SERVICE_IDENTITY","id_data":"********"}]], error is Non-retryable, classified as UserError

I have validated number before (always with issues, but not this one). Also I've tried two different numbers today and the error is the same.

Assume it is an issue with the service itself and will be resolved in due course?

8月28日上午3:00
Noel

And just to note that there is a partial outage at the moment - https://metastatus.com/whatsapp-business-api which could be causing this.

8月28日上午3:01
已選擇的回答
2

Although the META status page inform that the WhatsApp Business API service is normal and operational, I tried again this morning and the problem persists (with the same error).

8月28日上午6:10
José
Noel

yea, I did too but still the same issue.

8月28日上午6:42
5

same issue here as well There was a problem registering +94 72 XXXXXXX. Request failing authentication and authorization for account [...]: request denied from WWW with message: No valid CAT tokens in header - [[{"id_type":"SERVICE_IDENTITY","id_data":"twi.web"},{"id_type":"SERVICE_IDENTITY","id_data":"whatsapp_biz_api_registration"}]], error is Non-retryable, classified as UserError

8月27日下午10:32
Carl
6

I am facing the same error today:

Request failing authentication and authorization for account [...]: request denied from WWW with message: No valid CAT tokens in header - [[{"id_type":"SERVICE_IDENTITY","id_data":"twi.web"},{"id_type":"SERVICE_IDENTITY","id_data":"whatsapp_biz_api_registration"}]], error is Non-retryable, classified as UserError

8月27日下午4:55
José