Instagram Basic Display API: 500 Internal Server Error on GET /me Endpoint
13

We are experiencing issues with the Instagram Basic Display API and would appreciate any insight or assistance from the community.

Issue Description. When making a GET request to https://graph.instagram.com/v19.0/me on the Instagram Basic Display API, the error in the attached capture occurs. The HTTP Status Code returns a 500 Internal Server Error. This issue occurred at 21:10 UTC on 8/27/2024 and is still ongoing. Currently, user information cannot be Acquisition.

Also, the application mode is in live mode and public_profile and instagram_graph_user_profile are allowed advanced access.

Has anyone encountered this issue or know of a solution? Any information about possible causes or workarounds would be appreciated. Best regards!

Hitoshi Imai
질문함 약 2개월 전
Manoel

Same problem here

8월 28일 오전 6:00
Hitoshi Imai

No specific action has been taken, but it was resolved at 14:00 UTC on 8/28/2024. Please check with your comrades!

8월 28일 오후 6:28
선택한 답변
1

Same problem here, the APP was working perfectly for more than one year in live mode and suddenly stopped

8월 28일 오전 6:19
Anderson
1

Same problem here

8월 28일 오전 7:06
Rafael
1

same here

8월 29일 오전 4:33
Inam
2

Same problem for /media in v20.0 on Instagram Graph API

8월 28일 오전 5:06
Koen
3

We have the same problem here

8월 28일 오전 4:07
Louis
3

Same here, Meta please help us, we want to leave office.

8월 28일 오전 6:14
Ian Chiang