Instagram Basic Display API: 500 Internal Server Error on GET /me Endpoint
13

We are experiencing issues with the Instagram Basic Display API and would appreciate any insight or assistance from the community.

Issue Description. When making a GET request to https://graph.instagram.com/v19.0/me on the Instagram Basic Display API, the error in the attached capture occurs. The HTTP Status Code returns a 500 Internal Server Error. This issue occurred at 21:10 UTC on 8/27/2024 and is still ongoing. Currently, user information cannot be Acquisition.

Also, the application mode is in live mode and public_profile and instagram_graph_user_profile are allowed advanced access.

Has anyone encountered this issue or know of a solution? Any information about possible causes or workarounds would be appreciated. Best regards!

Hitoshi Imai
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Manoel

Same problem here

‏٢٨ أغسطس‏‏٦:٠٠ ص‏111
Hitoshi Imai

No specific action has been taken, but it was resolved at 14:00 UTC on 8/28/2024. Please check with your comrades!

‏٢٨ أغسطس‏‏٦:٢٨ م‏111
الإجابة المحددة
1

Same problem here, the APP was working perfectly for more than one year in live mode and suddenly stopped

‏٢٨ أغسطس‏‏٦:١٩ ص‏111
Anderson
1

Same problem here

‏٢٨ أغسطس‏‏٧:٠٦ ص‏111
Rafael
1

same here

‏٢٩ أغسطس‏‏٤:٣٣ ص‏111
Inam
2

Same problem for /media in v20.0 on Instagram Graph API

‏٢٨ أغسطس‏‏٥:٠٦ ص‏111
Koen
3

We have the same problem here

‏٢٨ أغسطس‏‏٤:٠٧ ص‏111
Louis
3

Same here, Meta please help us, we want to leave office.

‏٢٨ أغسطس‏‏٦:١٤ ص‏111
Ian Chiang