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My business appear as verified, but I can't use flows and my numbers are not approved
1

I verified my business, and it looks like verified on the page, but it looks like a bug, as I received an email to continue the verification of my business.

Flows are not ready for use and none of my numbers get verified, even though my display name appears to be approved.

Honestly I don't know what else to do, just tried everything on the documentation https://developers.facebook.com/docs/whatsapp/flows/gettingstarted/

Even more, I can't get support, none of the help buttons take me to something useful or some feature to open a ticket.

Leticia
質問日時: 約2ヶ月前
選択された回答
1

Hi Leticia, this probably means there are other steps you need to complete. From https://developers.facebook.com/docs/whatsapp/flows/gettingstarted/: You will need to verify your business, complete the display name review process and maintain a high message quality.

To ensure high message quality, please go to WhatsApp Manager > Overview, and you'll find more details.

We are working to make it more clear inside WhatsApp Manager, as we understand right now could be confusing.

9月12日 6:47
Diego
Leticia

Thanks Diego

How long does it take do approve or reject my display name and the Connect my phone numer? Has been 4 days, and I still on pending.

9月12日 10:25