/me/accounts returning empty array
5

Hi,

The /me/accounts endpoint is returning an empty arrray, although I've authorized access to several pages and instagram accounts. This was working until about an hour ago but suddenly started failing.

I'm requesting the following scopes:

            "read_insights",
            "pages_show_list",
            "business_management",
            "pages_messaging",
            "instagram_basic",
            "instagram_manage_comments",
            "instagram_manage_messages",
            "pages_read_engagement",
            "pages_manage_metadata",
            "pages_read_user_content",
            "public_profile"

And the debug_token endpoint returns the expected accounts. But /me/accounts returns this:

{
    "data": []
}

What gives?

Artur
Đã hỏi khoảng một tháng trước
Neil

Same here, from about 21:30 utc

5 tháng 10 lúc 00:00
David

Same here.

5 tháng 10 lúc 04:44
Axel

Same here

5 tháng 10 lúc 12:39
David

having the same issue, anyone figure out a work around?

6 tháng 10 lúc 07:50
Aaron

same problem here.

7 tháng 10 lúc 09:04
Devarsh

Having same issue if anyone have solution then please let me know.

15 tháng 10 lúc 03:55
Câu trả lời được chọn
1

Same issue for me!

6 tháng 10 lúc 03:37
Emil
4

Add "whatsapp_business_management" permission at Permissions Tab in https://developers.facebook.com/tools/explorer/. And the refresh access token (You need to save the new permissions).

6 tháng 10 lúc 22:02
Itapps
David

That worked for me!

7 tháng 10 lúc 04:39
David

OK, that got me as far as listing the accounts but now for a bunch of them, I can't get ads info, I get: (#100) Missing permissions OAuthException code:100

7 tháng 10 lúc 07:27
Artur

This worked for me - but it forces my users to select at least one Whatsapp business account, or opt-in to all future Whatsapp business accounts.

Is there a way to avoid this?

7 tháng 10 lúc 09:52