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/me/accounts returning empty array
5

Hi,

The /me/accounts endpoint is returning an empty arrray, although I've authorized access to several pages and instagram accounts. This was working until about an hour ago but suddenly started failing.

I'm requesting the following scopes:

            "read_insights",
            "pages_show_list",
            "business_management",
            "pages_messaging",
            "instagram_basic",
            "instagram_manage_comments",
            "instagram_manage_messages",
            "pages_read_engagement",
            "pages_manage_metadata",
            "pages_read_user_content",
            "public_profile"

And the debug_token endpoint returns the expected accounts. But /me/accounts returns this:

{
    "data": []
}

What gives?

Artur
Вопрос задан около 2 мес. назад
Neil

Same here, from about 21:30 utc

5 октября в 00:00
David

Same here.

5 октября в 04:44
Axel

Same here

5 октября в 12:39
David

having the same issue, anyone figure out a work around?

6 октября в 07:50
Aaron

same problem here.

7 октября в 09:04
Devarsh

Having same issue if anyone have solution then please let me know.

15 октября в 03:55
Выбранный ответ
1

Same issue for me!

6 октября в 03:37
Emil
4

Add "whatsapp_business_management" permission at Permissions Tab in https://developers.facebook.com/tools/explorer/. And the refresh access token (You need to save the new permissions).

6 октября в 22:02
Itapps
David

That worked for me!

7 октября в 04:39
David

OK, that got me as far as listing the accounts but now for a bunch of them, I can't get ads info, I get: (#100) Missing permissions OAuthException code:100

7 октября в 07:27
Artur

This worked for me - but it forces my users to select at least one Whatsapp business account, or opt-in to all future Whatsapp business accounts.

Is there a way to avoid this?

7 октября в 09:52