/me/accounts returning empty array
5

Hi,

The /me/accounts endpoint is returning an empty arrray, although I've authorized access to several pages and instagram accounts. This was working until about an hour ago but suddenly started failing.

I'm requesting the following scopes:

            "read_insights",
            "pages_show_list",
            "business_management",
            "pages_messaging",
            "instagram_basic",
            "instagram_manage_comments",
            "instagram_manage_messages",
            "pages_read_engagement",
            "pages_manage_metadata",
            "pages_read_user_content",
            "public_profile"

And the debug_token endpoint returns the expected accounts. But /me/accounts returns this:

{
    "data": []
}

What gives?

Artur
Enviada há cerca de um mês
Neil

Same here, from about 21:30 utc

5 de outubro às 00:00
David

Same here.

5 de outubro às 04:44
Axel

Same here

5 de outubro às 12:39
David

having the same issue, anyone figure out a work around?

6 de outubro às 07:50
Aaron

same problem here.

7 de outubro às 09:04
Devarsh

Having same issue if anyone have solution then please let me know.

15 de outubro às 03:55
Resposta selecionada
1

Same issue for me!

6 de outubro às 03:37
Emil
4

Add "whatsapp_business_management" permission at Permissions Tab in https://developers.facebook.com/tools/explorer/. And the refresh access token (You need to save the new permissions).

6 de outubro às 22:02
Itapps
David

That worked for me!

7 de outubro às 04:39
David

OK, that got me as far as listing the accounts but now for a bunch of them, I can't get ads info, I get: (#100) Missing permissions OAuthException code:100

7 de outubro às 07:27
Artur

This worked for me - but it forces my users to select at least one Whatsapp business account, or opt-in to all future Whatsapp business accounts.

Is there a way to avoid this?

7 de outubro às 09:52