/me/accounts returning empty array
5

Hi,

The /me/accounts endpoint is returning an empty arrray, although I've authorized access to several pages and instagram accounts. This was working until about an hour ago but suddenly started failing.

I'm requesting the following scopes:

            "read_insights",
            "pages_show_list",
            "business_management",
            "pages_messaging",
            "instagram_basic",
            "instagram_manage_comments",
            "instagram_manage_messages",
            "pages_read_engagement",
            "pages_manage_metadata",
            "pages_read_user_content",
            "public_profile"

And the debug_token endpoint returns the expected accounts. But /me/accounts returns this:

{
    "data": []
}

What gives?

Artur
질문함 약 한 달 전
Neil

Same here, from about 21:30 utc

10월 5일 오전 12:00
David

Same here.

10월 5일 오전 4:44
Axel

Same here

10월 5일 오후 12:39
David

having the same issue, anyone figure out a work around?

10월 6일 오전 7:50
Aaron

same problem here.

10월 7일 오전 9:04
Devarsh

Having same issue if anyone have solution then please let me know.

10월 15일 오전 3:55
선택한 답변
1

Same issue for me!

10월 6일 오전 3:37
Emil
4

Add "whatsapp_business_management" permission at Permissions Tab in https://developers.facebook.com/tools/explorer/. And the refresh access token (You need to save the new permissions).

10월 6일 오후 10:02
Itapps
David

That worked for me!

10월 7일 오전 4:39
David

OK, that got me as far as listing the accounts but now for a bunch of them, I can't get ads info, I get: (#100) Missing permissions OAuthException code:100

10월 7일 오전 7:27
Artur

This worked for me - but it forces my users to select at least one Whatsapp business account, or opt-in to all future Whatsapp business accounts.

Is there a way to avoid this?

10월 7일 오전 9:52