/me/accounts returning empty array
5

Hi,

The /me/accounts endpoint is returning an empty arrray, although I've authorized access to several pages and instagram accounts. This was working until about an hour ago but suddenly started failing.

I'm requesting the following scopes:

            "read_insights",
            "pages_show_list",
            "business_management",
            "pages_messaging",
            "instagram_basic",
            "instagram_manage_comments",
            "instagram_manage_messages",
            "pages_read_engagement",
            "pages_manage_metadata",
            "pages_read_user_content",
            "public_profile"

And the debug_token endpoint returns the expected accounts. But /me/accounts returns this:

{
    "data": []
}

What gives?

Artur
Chiesta circa un mese fa
Neil

Same here, from about 21:30 utc

5 ottobre alle ore 00:00
David

Same here.

5 ottobre alle ore 04:44
Axel

Same here

5 ottobre alle ore 12:39
David

having the same issue, anyone figure out a work around?

6 ottobre alle ore 07:50
Aaron

same problem here.

7 ottobre alle ore 09:04
Devarsh

Having same issue if anyone have solution then please let me know.

15 ottobre alle ore 03:55
Risposta selezionata
1

Same issue for me!

6 ottobre alle ore 03:37
Emil
4

Add "whatsapp_business_management" permission at Permissions Tab in https://developers.facebook.com/tools/explorer/. And the refresh access token (You need to save the new permissions).

6 ottobre alle ore 22:02
Itapps
David

That worked for me!

7 ottobre alle ore 04:39
David

OK, that got me as far as listing the accounts but now for a bunch of them, I can't get ads info, I get: (#100) Missing permissions OAuthException code:100

7 ottobre alle ore 07:27
Artur

This worked for me - but it forces my users to select at least one Whatsapp business account, or opt-in to all future Whatsapp business accounts.

Is there a way to avoid this?

7 ottobre alle ore 09:52