/me/accounts returning empty array
5

Hi,

The /me/accounts endpoint is returning an empty arrray, although I've authorized access to several pages and instagram accounts. This was working until about an hour ago but suddenly started failing.

I'm requesting the following scopes:

            "read_insights",
            "pages_show_list",
            "business_management",
            "pages_messaging",
            "instagram_basic",
            "instagram_manage_comments",
            "instagram_manage_messages",
            "pages_read_engagement",
            "pages_manage_metadata",
            "pages_read_user_content",
            "public_profile"

And the debug_token endpoint returns the expected accounts. But /me/accounts returns this:

{
    "data": []
}

What gives?

Artur
Pregunta realizada hace aproximadamente un mes
Neil

Same here, from about 21:30 utc

5 de octubre a las 12:00 a. m.
David

Same here.

5 de octubre a las 4:44 a. m.
Axel

Same here

5 de octubre a las 12:39 p. m.
David

having the same issue, anyone figure out a work around?

6 de octubre a las 7:50 a. m.
Aaron

same problem here.

7 de octubre a las 9:04 a. m.
Devarsh

Having same issue if anyone have solution then please let me know.

15 de octubre a las 3:55 a. m.
Respuesta seleccionada
1

Same issue for me!

6 de octubre a las 3:37 a. m.
Emil
4

Add "whatsapp_business_management" permission at Permissions Tab in https://developers.facebook.com/tools/explorer/. And the refresh access token (You need to save the new permissions).

6 de octubre a las 10:02 p. m.
Itapps
David

That worked for me!

7 de octubre a las 4:39 a. m.
David

OK, that got me as far as listing the accounts but now for a bunch of them, I can't get ads info, I get: (#100) Missing permissions OAuthException code:100

7 de octubre a las 7:27 a. m.
Artur

This worked for me - but it forces my users to select at least one Whatsapp business account, or opt-in to all future Whatsapp business accounts.

Is there a way to avoid this?

7 de octubre a las 9:52 a. m.