Not able to send Marketing Template message to some Phone numbers.
2

Some phone numbers are not able to receive marketing template message, but able to receive to utilty and authentication templates.

The status of all templates are in - Active – Quality pending The business phone which is used to send marketing templates - The status is - Connected Adn the Quality is - High

And some new phone numbers are able to receive all three templates.

Is there some marketing message limits applied in 24 Hour period.

Rushabh
Asked about a month ago
Selected Answer
1

Quick Update.

I found the issue, this is related to "Per-User Marketing Template Message Limits" which they implemented recently.

Here's the link - https://developers.facebook.com/docs/whatsapp/cloud-api/guides/send-message-templates#per-user-marketing-template-message-limits

September 23 at 9:49 PM
Rushabh