Partial Outageshare-external
Customer feedback template show error "Attachment Unavailable"
1

I using API send customer feedback template, and I sent it success before. But now, when I send template, it only show error "Attachment Unavailable: This attachment may have been removed or the person who shared it may not have permission to share it with you.". This is my data: { "recipient": { "id": PDIS }, "message": { "attachment": { "type": "template", "payload": { "template_type": "customer_feedback", "title": "Rating Service quality", "subtitle": "Thank you so much! Please rate your satisfaction", "button_title": "Rating", "feedback_screens": [ { "questions": [ { "id": "667cc8c59571d3620eefe9f7", "type": "csat", "title": "How do you feel about our service?", "score_label": "dis_sat", "score_option": "five_stars", "follow_up": { "type": "free_form" } } ] } ], "business_privacy": { "url": "https://www.facebook.com/" } } } } } Can anyone show me what might be causing this issue or how to resolve it? Thank you!

Tốn
Asked about 5 months ago