Purchase event does not collect information correctly
1

Hello!

The purchase event is collecting the conversion value incorrectly. Our website is designed in such a way that decimals are displayed as ",". We have applied a script that replaces "," with "." However, for Facebook it is not working in its pixel. For example, instead of collecting the data €49.99 it collects €4999, so it is reporting completely false data. In addition, it affects our optimization by conversion value. How can we specify in the pixel that the "," symbol is recognized as "."?

Antonio Jesus
已發問 約 3 個月前