Non discriminatory policy
1

Hello, I try to copy an add from a Client external BM account (which I own). From the Agency BM account, which owns the App, I created a SU Token. Though, I keep having an error saying I have to accept the non discriminatory policy even though I already did and nothing shows on the SU dashboard. Where should I look to try and solve this ?

Joseph
質問日時: 14時間前
Joseph
  • Non discriminatory policy has been accepted on both BM (Client & Agency).
  • Client added Agency as a Partner in its BM, granted access to Ad Account and Page.
  • Agency System User has been added to Client ressources on Agency BM.
  • Agency SU is part of the App
  • Marketing API is still in dev (could be the issue ?)

Request and response: POST https://graph.facebook.com/v21.0/{ad_id}/copies?access_token=AGENCY_SU_ACCESS_TOKEN

{"error":{"message":"Invalid parameter","type":"OAuthException","code":100,"error_subcode":2859024,"is_transient":false,"error_user_title":"Certification Required","error_user_msg":"A business admin must review and accept our non-discrimination policy before you can run ads. They can find it by going to Business Settings, then System Users.Help Center link: https://www.facebook.com/business/help/338925176776440","fbtrace_id":"AHnU-bmZc7NMqNOqfMkijci"}}

13時間前