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- Question
Hello, I try to copy an add from a Client external BM account (which I own). From the Agency BM account, which owns the App, I created a SU Token. Though, I keep having an error saying I have to accept the non discriminatory policy even though I already did and nothing shows on the SU dashboard. Where should I look to try and solve this ?
- Non discriminatory policy has been accepted on both BM (Client & Agency).
- Client added Agency as a Partner in its BM, granted access to Ad Account and Page.
- Agency System User has been added to Client ressources on Agency BM.
- Agency SU is part of the App
- Marketing API is still in dev (could be the issue ?)
Request and response: POST https://graph.facebook.com/v21.0/{ad_id}/copies?access_token=AGENCY_SU_ACCESS_TOKEN
{"error":{"message":"Invalid parameter","type":"OAuthException","code":100,"error_subcode":2859024,"is_transient":false,"error_user_title":"Certification Required","error_user_msg":"A business admin must review and accept our non-discrimination policy before you can run ads. They can find it by going to Business Settings, then System Users.Help Center link: https://www.facebook.com/business/help/338925176776440","fbtrace_id":"AHnU-bmZc7NMqNOqfMkijci"}}