Partial Outageshare-external
Incident: Permissions revoked without reason, not requestable anymore
2

Hi everyone,

for our App with ID 494631521168029 we cannot request the "instagram_graph_user_media" permission anymore since some weeks. And we cannot re-request the permission as you can see in the screenshot.

We don't know why, there is no open review, no open required action and our data protection (GDPR) check was also marked as "done" some days ago.

Can you help us unlock the request button again or even give us back our already reviewed permission? Our app is not working since almost a month now because of this revoked action and we are getting angry calls by our customers already.

Please help.

Best regards Florian

Florian
Asked about 2 months ago