Partial Outageshare-external
Error - Please wait a few minutes before trying again.
8

For the past couple of days there has been an intermittent issue when trying to use the Instagram Basic Display and Instagram Login For Business auth urls. The auth page would just display the attached "Please wait a few minutes before trying again." message.

Anyone know how to get past this?

Herman
Asked about 2 months ago
Krystian

Same here on our end:/

September 27 at 3:27 PM
Davis

same

October 31 at 12:46 PM
Griffin

Same problem. A significant percent of my users are getting hit with this rate-limiting error.

November 4 at 12:08 PM
Davis

The issue is still happening for our users still. If I switch wifi connections or switch to a hotspot connection it seems to fix it for me. I dont know why.

Facebook Team, can you please fix this? We have users cancelling and losing money because of this.

November 12 at 6:58 AM
Davis

Same issue reported here: https://developers.facebook.com/community/threads/489186997358288/

Everyone should upvote and comment on both to get it escalated

November 12 at 7:00 AM
Grant

I'm running into this, too. Users are attempting to connect their Instagram professional accounts via Instagram API w/ Instagram Login, and they immediately get the "Please wait a few minutes before trying again." error message. This never happened before when we supported Instagram API w/ Facebook Login.

Seems to be totally random. Some users it works, some it doesn't. And it seems to be IP address related, as using a hotspot or proxy fixes it.

November 12 at 7:43 AM
Selected Answer
1

Same for us, our customers are unable to connect their Instagram accounts and use integration. What is the reason?

November 6 at 5:27 AM
Volodymir
2

Same. Anyone got an answer?

October 25 at 5:51 AM
Doug
2

Same issue

October 31 at 12:46 PM
Davis
2

The issue is still happening for our users still. If I switch wifi connections or switch to a hotspot connection it seems to fix it for me. I dont know why.

Facebook Team, can you please fix this? We have users cancelling and losing money because of this.

November 12 at 6:58 AM
Davis