Partial Outageshare-external
When I hit graph.instagram.com, I get the error "Unsupported request - method type:"
5

I am using the "Instagram Basic Display API".

I hit the following URL to get a photo:

graph.instagram.com

Basically it works fine, but with certain general accounts, the following error occurs. (And it happened suddenly, because I was able to get it before.)

{'error': {'message': 'Unsupported request - method type: get', 'type': 'IGApiException', 'code': 100, 'fbtrace_id': 'AHvjL-W4wAThtIHjsTEnN4V'}}

I have no idea what the cause is.

I looked at other similar questions, but there didn't seem to be any solution.

Thank you in advance.

クレヨン デベロッパー
Asked about 5 months ago
Selected Answer
1

I am experiencing the exact same problem, but only for certain users. Definitely a bug in the Basic Display API. Not sure if there's any way of bringing this to the attention of FB/Instagram?

August 4 at 12:37 AM
Neil
1

We have a limited number of users running into this issue as well.

August 20 at 3:42 PM
Nathan
2

You might be facing the same issue as we do. The request works if we remove the media_url and thumbnail_url in the fields parameter. We didn't find any solution to this issue. It looks like a bug in the Basic Display API.

June 21 at 2:33 AM
Krystian