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Do you know how to solve it?
We want to publish the carousel on the page
It contains both photos and video
Created 1st carousel item request { 'is_carousel_item': True, 'access_token': 'xxx', 'image_url': 'https://whoosh-dev.sem.s-monitor.info/media-posts/62c409dcf42f98a535f39308/6682c1c7b35f6f3a8d210a4a/8b181a343b4f42ed9023c37e66b7d430.jpeg' }
response {'id': '18063345688582238'}
Created 2nd carousel item request { 'is_carousel_item': True, 'access_token': 'xxx', 'media_type': 'VIDEO', 'video_url': 'https://whoosh-dev.sem.s-monitor.info/media-posts/62c409dcf42f98a535f39308/6682c1c7b35f6f3a8d210a4a/502a1c7dd74d4608a7af0fc9e83d4324.mp4' } response {'id': '17875289571099982'}
Publish carousel: request { 'access_token': 'xxx', 'caption': 'test carousel1', 'media_type': 'CAROUSEL', 'children': '18063345688582238,17875289571099982' } response { "error": { "message": "An unexpected error has occurred. Please retry your request later.", "type": "OAuthException", "is_transient": true, "code": 2, "fbtrace_id": "ApNM_oQeChpfbEe8QISNBj1" } }
There is a mistake, we got the error not on the stage of publishing, but on the stage of creating a container for carousel
We even can't get to the publishing stage
Is there an answer to this? I'm having the exact same problem, exact same scenario and error. I set the app to Live to see if this would change the result - no response from Request Review yet so perhaps the review must be done first? Any one have any ideas here?
Yes, we request a status of video upload, and send to posting only after receiving a response (or you can just make a pause). Apparently the problem is because video needs more time to be uploaded than picture
Does it work for you with mixed images and videos? At the moment seems to not be working when mixing types