Verified business but I can't access WhatsApp message flows
1

I'm having a problem with business verification, when creating an application I added the business account and it is already verified. I already added everything necessary for it to be verified and the application is in Production mode but I can't do anything because it tells me that my business is not verified. and I have already verified it, I have already completed all the processes, I have already verified my business and everything necessary for it to work what I need is to be able to use the WhatsApp message flows, which currently tells me that it does not allow me to use it...

I would like to know what I am missing, what things I do not have for the verification of my business to be completed... Because for my part I already have everything and the same Meta App already appears in Production.

And I attach images and videos of my problem.

I would like you to verify my problem, because I feel that it is a Meta bug. and you can help me by activating WhatsApp flows.

Yosman Andres
Asked about 3 months ago
Selected Answer
2

Hi Yosman, this probably means there are other steps you need to complete. From https://developers.facebook.com/docs/whatsapp/flows/gettingstarted/: You will need to verify your business, complete the display name review process and maintain a high message quality.

To ensure high message quality, please go to WhatsApp Manager > Overview, and you'll find more details.

We are working to make it more clear inside WhatsApp Manager, as we understand right now could be confusing.

September 25 at 2:06 AM
Diego