Hi All, I am following this link https://developers.facebook.com/docs/whatsapp/business-management-api/message-templates/carousel-templates - to create the carousal templates.
But getting below error while trying to create the carousal template. { "error": { "message": "(#100) Using file handle created for another user", "type": "OAuthException", "code": 100, "fbtrace_id": "ANcGOLvFKh8nMMa5JrQBjEB" } }
I Have Tried With Both UAT, PAT But getting same error
Also getting the same error when trying to publish a video on an FB Page following the steps indicated here: https://developers.facebook.com/docs/video-api/guides/publishing
Had a successful calls on starting an upload session as well as uploading the video. It's only on the publishing that I encounter the issue, getting the error: {"error":{"message":"(#100) Using file handle created for another user","type":"OAuthException","code":100,"fbtrace_id":"AIGfdeijE1xIB0be8lWv4xR"}}
Also tried using both UAT and PAT, but getting the same error