Getting #100 Using file handle created for another user While Creating Video Templates
6

Hi All, I am following this link https://developers.facebook.com/docs/whatsapp/business-management-api/message-templates/carousel-templates - to create the carousal templates.

But getting below error while trying to create the carousal template. { "error": { "message": "(#100) Using file handle created for another user", "type": "OAuthException", "code": 100, "fbtrace_id": "ANcGOLvFKh8nMMa5JrQBjEB" } }

I Have Tried With Both UAT, PAT But getting same error

Awanish
Asked about 3 months ago
Julian Diego

Also getting the same error when trying to publish a video on an FB Page following the steps indicated here: https://developers.facebook.com/docs/video-api/guides/publishing

Had a successful calls on starting an upload session as well as uploading the video. It's only on the publishing that I encounter the issue, getting the error: {"error":{"message":"(#100) Using file handle created for another user","type":"OAuthException","code":100,"fbtrace_id":"AIGfdeijE1xIB0be8lWv4xR"}}

Also tried using both UAT and PAT, but getting the same error

September 19 at 7:50 PM
Selected Answer
1

did u got the solution?

November 13 at 3:50 AM
Hamza
1

I am facing the same error now while publishing videos by the API following the docs here https://developers.facebook.com/docs/video-api/guides/publishing has anyone found a solution?

November 27 at 2:03 PM
Ahmed
1

how to fix this issue? got same error (#100) Using file handle created for another user

December 11 at 11:18 PM
Mohamed