hey all, i'm trying to remove a business portfolio from my account and I'm stuck in a loop hole. when trying to delete the account, I'm faced with the message on the screenshot attached with no solution or hint on how to solve this whatsoever.

i've double checked with all the points in this article but everything on there is as asked on my account : https://www.facebook.com/business/help/2186488678264121

can't create a new business portfolio