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Instagram Graph API Conversation: cursor after Not Updating, No Data Retrieved for Next Page
3

When using the Instagram Graph API to retrieve conversations, I am experiencing an issue where the cursor "after" value remains the same, and the data for the next page is identical to the first page. Despite multiple requests, the cursor does not update, which prevents access to subsequent data pages. Example API call: /v20.0/[fb_page_id]/conversations?platform=instagram&fields=id,name,participants,updated_time,messages.limit(1),subject&limit=5 Response:

{ "data": [...], "paging": { "cursors": { "after": "ZAXlKMGFXMWxjM1JoYlhBaU9qRTNNak0xTkRRMk5qTXpNamNzSW5Sb2NtVmhaQUY5cFpBQ0k2SWpNME1ESTRNak0yTmpnME1UY3hNRE13TVRJME5ESTFPVFkyT1RFM09EVXpNak01T1Rnek55SjkZD" }, "next": "......" } }

The cursor "after" value does not change, and the result remains the same for the next page. It is a bug.

This problem persists and prevents pagination from working correctly. Could you provide guidance on how to resolve this issue?

Thank you for your assistance.

Tantely
Asked about 3 months ago
Lukas

I have the same issue.

August 26 at 10:20 AM
Yitzi

I have the same issue also.

August 28 at 2:29 PM
Selected Answer
1

I have the same issue. You can subscribe to my bug report, so there's a change it will be resolved quicker: https://developers.facebook.com/support/bugs/897272975552830/

August 24 at 1:55 AM
Ilya
Yitzi

Thanks, I did.

August 28 at 2:29 PM