Partial Outageshare-external
Not getting all comments for Instagram post
1

APi Call - 18003013457531743?fields=comments{from{id,username},hidden,id,like_count,media,text,timestamp,username,user{id,username},replies{id,media,text,from{id,username},timestamp,username,user{id,username}}}&limit=50

Actually this post has 167 comments but through apio calls we are getting only 10 comments

Ritesh
Asked about 5 months ago
Ritesh

Hi Team,

We have encountered the same issue again where the actual post has over 300 comments, but we are not receiving all the comments through API calls. The post is not marked as ads, ad_set, or campaigns.

I am sharing the Api call details for your reference.

Api - /18004229987621899/comments?fields=comment_type,created_at,id,instagram_comment_id,instagram_user{username},message,replies{comment_type,created_at,id,instagram_comment_id,instagram_user{username},message,mentioned_instagram_users},mentioned_instagram_users

July 17 at 1:01 AM
Ritesh

Hi Team,

We are encountering the same issue again where not all comments are being returned from the API calls. Here’s the request that we are using:

' 18003013457531743?fields=comments{from{id,username},hidden,id,like_count,media,text,timestamp,username,user{id,username},replies{id,media,text,from{id,username},timestamp,username,user{id,username}}}&limit=50 ' Despite this, we are not receiving all the comments from the API. Could you please look into this and provide an update?

Thank you!

August 22 at 2:40 AM
Selected Answer
2

Please assist team as soon as possible

July 10 at 12:40 AM
Ritesh