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Incorrect Complete Registration count on signup
1

I'm experiencing a problem with the Meta Pixel because I see wrong count of the Complete Registration Event. The issue is that I'm currently running a lead campaign on Meta, but the Complete Registration events that are counted are higher than the real subscribers in Klaviyo. My pixel counts like 115 Complete Registations while the real subscribed people are like 35 on Klaviyo.

I did some research and found that every time visitor visit homepage of site with in small period of time before submit signup form, that home page visit count also includes in complete registration count, but no other page visit includes in complete registration count. like if visitor visit 5 different pages of site including homepage and visit homepage 2 times before submit signup form, then total complete registration count increase by 3 but this should increse by 1.

How can I solve the issue?

Vikash Prashuram
質問日時: 約6ヶ月前