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When adding collaborators to a reel, there is no notification on FB to accept the invite for the collaborator
5

Hello,

we just implemented collaborator support for FB reels.

Publishing works great and also when requesting the collaborators for those posts, they arrive via API (status=pending).

But the added collaborator(s) don't receive any notification to accept the invite. So they are not even aware that they got added as collaborator.

I also added collaborators directly in the FB UI with the same outcome. I can successfully request them but the notification for the collaborator on FB is missing.

Does anyone experience this issue as well? Is there maybe sth. i am missing?

Martin
Asked about 5 months ago
Martin

Btw, regarding the workflow we relied on this documentation: https://www.facebook.com/business/help/408430314822420

and for this case, it's especially about "Accept a Collaborator Invitation"

Everything else works like expected.

June 11 at 3:56 AM