Request for Support on Pasting Image PNG and GIF Functionality in Instagram
1

Hi,

I am Bruce, the CEO of Vivisticker, a popular app for creating Instagram Stories in Taiwan and around the world. You can check it out here: Vivisticker on the App Store.

Our app offers a feature that allows users to copy our art elements, including stickers, GIFs, and multilingual fonts, and paste them directly into their Instagram Stories. (Giphy, Leto, Loomy... many 3rd party app has the similar copy & paste to Instagram Story function)

However, we would greatly appreciate your support in enhancing this functionality to make it more stable and user-friendly to achieve democratization of art elements and fonts. We’ve encountered some issues and have suggestions for features that could be added:

  1. Some users have reported that when they paste transparent PNG files into Stories, the transparent areas turn black after posting.

  2. Pasted GIFs do not animate after being posted in Stories, while Instagram’s internal GIFs function correctly.

  3. When users paste our art elements into Reels, they are unable to adjust the timeline for displaying the images; these elements appear continuously.

These features are crucial for all the 3rd party app's success, and we hope the Instagram development team can support these enhancements. Strengthening this functionality will enhance Instagram's capabilities to support diverse cultures and languages.

Please forward this message to the Instagram product team. Thank you for considering our request.

Best regards,

Bruce

Bruce
질문함 약 한 달 전
Chad Johnson

Instagram Story had better fix it. Good for all users!

9월 8일 오후 8:14