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There is a problem with the general template for Instagram where not all text is displayed.
6

The generic template for Instagram does not show the full subtitle. It is supposed to have a maximum of 80 characters, but it cannot break lines and only displays the first line. Have the specifications changed?

小林真奈美
已發問 約 5 個月前
Daphne

Agreed, even when trying with Button Template, the full subtitle isn't shown even though 640 characters are supported. Are there any changes that we aren't aware of?

7月1日 01:49
已選擇的答案
1

This issue has been resolved! Thank you very much!

7月15日 22:22
小林真奈美
已選擇的答案
1

The same problem

7月2日 06:10
Geg
1

I have same issue.

7月2日 06:24
Ali
1

The same with me. Error has been showing up for more than 3 days.

7月2日 10:24
Ilya
1

We are facing the same issue. Is there a way to reach out to Meta team about this bug? They need to fix this asap.

7月3日 16:23
Kiyo
Юрий

There used to be a way to do this, but now they have shut it down and send everyone to this forum

7月4日 04:45
1

This bug has been around for two weeks. Fix it already at last!!!

7月5日 10:26
Сергей
1

Is there a Meta representative planning to join this thread? The problem has not been resolved for about three weeks now!

7月10日 06:26
Юрий
1

There are more bugs if you have a generic template with lets say 9 elements which all contain an image . Lets say 7 of the 8 of the 9 elements contain 3 buttons . the 9th contain only 2 buttons somehow on android the 9th element is going to have the 3rd button . Its a bug that only appears on android since I tried it on IOS and there the bug does not appear

8月12日 18:22
Christopher
4

Similar problem!

Bold text in the message-card is cut off literally at 30 characters. Guys, if you find a solution, please let me know.

Instagram decided that supporting Messenger API developers is not worth their wasted time and closed the ability to send a Bug Report, how I hate them for this(((

7月1日 03:17
Юрий