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There is a problem with the general template for Instagram where not all text is displayed.
6

The generic template for Instagram does not show the full subtitle. It is supposed to have a maximum of 80 characters, but it cannot break lines and only displays the first line. Have the specifications changed?

小林真奈美
Вопрос задан около 5 мес. назад
Daphne

Agreed, even when trying with Button Template, the full subtitle isn't shown even though 640 characters are supported. Are there any changes that we aren't aware of?

1 июля в 01:49
Выбранный ответ
1

This issue has been resolved! Thank you very much!

15 июля в 22:22
小林真奈美
Выбранный ответ
1

The same problem

2 июля в 06:10
Geg
1

I have same issue.

2 июля в 06:24
Ali
1

The same with me. Error has been showing up for more than 3 days.

2 июля в 10:24
Ilya
1

We are facing the same issue. Is there a way to reach out to Meta team about this bug? They need to fix this asap.

3 июля в 16:23
Kiyo
Юрий

There used to be a way to do this, but now they have shut it down and send everyone to this forum

4 июля в 04:45
1

This bug has been around for two weeks. Fix it already at last!!!

5 июля в 10:26
Сергей
1

Is there a Meta representative planning to join this thread? The problem has not been resolved for about three weeks now!

10 июля в 06:26
Юрий
1

There are more bugs if you have a generic template with lets say 9 elements which all contain an image . Lets say 7 of the 8 of the 9 elements contain 3 buttons . the 9th contain only 2 buttons somehow on android the 9th element is going to have the 3rd button . Its a bug that only appears on android since I tried it on IOS and there the bug does not appear

12 августа в 18:22
Christopher
4

Similar problem!

Bold text in the message-card is cut off literally at 30 characters. Guys, if you find a solution, please let me know.

Instagram decided that supporting Messenger API developers is not worth their wasted time and closed the ability to send a Bug Report, how I hate them for this(((

1 июля в 03:17
Юрий