There is a problem with the general template for Instagram where not all text is displayed.
7

The generic template for Instagram does not show the full subtitle. It is supposed to have a maximum of 80 characters, but it cannot break lines and only displays the first line. Have the specifications changed?

小林真奈美
Enviada há cerca de 1 semana
Daphne

Agreed, even when trying with Button Template, the full subtitle isn't shown even though 640 characters are supported. Are there any changes that we aren't aware of?

1 de julho às 01:49
Resposta selecionada
1

The same problem

2 de julho às 06:10
Geg
1

I have same issue.

2 de julho às 06:24
Ali
1

The same with me. Error has been showing up for more than 3 days.

2 de julho às 10:24
Ilya
1

We are facing the same issue. Is there a way to reach out to Meta team about this bug? They need to fix this asap.

3 de julho às 16:23
Kiyo
Юрий

There used to be a way to do this, but now they have shut it down and send everyone to this forum

4 de julho às 04:45
1

This bug has been around for two weeks. Fix it already at last!!!

5 de julho às 10:26
Сергей
4

Similar problem!

Bold text in the message-card is cut off literally at 30 characters. Guys, if you find a solution, please let me know.

Instagram decided that supporting Messenger API developers is not worth their wasted time and closed the ability to send a Bug Report, how I hate them for this(((

1 de julho às 03:17
Юрий