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The generic template for Instagram does not show the full subtitle. It is supposed to have a maximum of 80 characters, but it cannot break lines and only displays the first line. Have the specifications changed?
Agreed, even when trying with Button Template, the full subtitle isn't shown even though 640 characters are supported. Are there any changes that we aren't aware of?
This issue has been resolved! Thank you very much!
The same problem
I have same issue.
The same with me. Error has been showing up for more than 3 days.
We are facing the same issue. Is there a way to reach out to Meta team about this bug? They need to fix this asap.
There used to be a way to do this, but now they have shut it down and send everyone to this forum
This bug has been around for two weeks. Fix it already at last!!!
Is there a Meta representative planning to join this thread? The problem has not been resolved for about three weeks now!
There are more bugs if you have a generic template with lets say 9 elements which all contain an image . Lets say 7 of the 8 of the 9 elements contain 3 buttons . the 9th contain only 2 buttons somehow on android the 9th element is going to have the 3rd button . Its a bug that only appears on android since I tried it on IOS and there the bug does not appear
Similar problem!
Bold text in the message-card is cut off literally at 30 characters. Guys, if you find a solution, please let me know.
Instagram decided that supporting Messenger API developers is not worth their wasted time and closed the ability to send a Bug Report, how I hate them for this(((