انقطاع جزئي للخدمةshare-external
There is a problem with the general template for Instagram where not all text is displayed.
6

The generic template for Instagram does not show the full subtitle. It is supposed to have a maximum of 80 characters, but it cannot break lines and only displays the first line. Have the specifications changed?

小林真奈美
تم طرح السؤال منذ حوالي ‏٥‏ أشهر
Daphne

Agreed, even when trying with Button Template, the full subtitle isn't shown even though 640 characters are supported. Are there any changes that we aren't aware of?

‏١ يوليو‏‏١:٤٩ ص‏111
الإجابة المحددة
1

This issue has been resolved! Thank you very much!

‏١٥ يوليو‏‏١٠:٢٢ م‏111
小林真奈美
الإجابة المحددة
1

The same problem

‏٢ يوليو‏‏٦:١٠ ص‏111
Geg
1

I have same issue.

‏٢ يوليو‏‏٦:٢٤ ص‏111
Ali
1

The same with me. Error has been showing up for more than 3 days.

‏٢ يوليو‏‏١٠:٢٤ ص‏111
Ilya
1

We are facing the same issue. Is there a way to reach out to Meta team about this bug? They need to fix this asap.

‏٣ يوليو‏‏٤:٢٣ م‏111
Kiyo
Юрий

There used to be a way to do this, but now they have shut it down and send everyone to this forum

‏٤ يوليو‏‏٤:٤٥ ص‏111
1

This bug has been around for two weeks. Fix it already at last!!!

‏٥ يوليو‏‏١٠:٢٦ ص‏111
Сергей
1

Is there a Meta representative planning to join this thread? The problem has not been resolved for about three weeks now!

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Юрий
1

There are more bugs if you have a generic template with lets say 9 elements which all contain an image . Lets say 7 of the 8 of the 9 elements contain 3 buttons . the 9th contain only 2 buttons somehow on android the 9th element is going to have the 3rd button . Its a bug that only appears on android since I tried it on IOS and there the bug does not appear

‏١٢ أغسطس‏‏٦:٢٢ م‏111
Christopher
4

Similar problem!

Bold text in the message-card is cut off literally at 30 characters. Guys, if you find a solution, please let me know.

Instagram decided that supporting Messenger API developers is not worth their wasted time and closed the ability to send a Bug Report, how I hate them for this(((

‏١ يوليو‏‏٣:١٧ ص‏111
Юрий