There is a problem with the general template for Instagram where not all text is displayed.
7

The generic template for Instagram does not show the full subtitle. It is supposed to have a maximum of 80 characters, but it cannot break lines and only displays the first line. Have the specifications changed?

小林真奈美
Asked about a week ago
Daphne

Agreed, even when trying with Button Template, the full subtitle isn't shown even though 640 characters are supported. Are there any changes that we aren't aware of?

July 1 at 1:49 AM
Selected Answer
1

The same problem

July 2 at 6:10 AM
Geg
1

I have same issue.

July 2 at 6:24 AM
Ali
1

The same with me. Error has been showing up for more than 3 days.

July 2 at 10:24 AM
Ilya
1

We are facing the same issue. Is there a way to reach out to Meta team about this bug? They need to fix this asap.

July 3 at 4:23 PM
Kiyo
Юрий

There used to be a way to do this, but now they have shut it down and send everyone to this forum

Yesterday at 4:45 AM
4

Similar problem!

Bold text in the message-card is cut off literally at 30 characters. Guys, if you find a solution, please let me know.

Instagram decided that supporting Messenger API developers is not worth their wasted time and closed the ability to send a Bug Report, how I hate them for this(((

July 1 at 3:17 AM
Юрий